Shipping is for all Andean Gold LLC products (Quri Andino) that are to be shipped within the continental 48 states only. Additional charges and extended delivery times apply to all orders shipped to countries other than the USA, or Alaska and Hawaii. We reserve the right to select the carrier of our choice. If you have a preferred carrier please contact us and we can make arrangements for your request.

Our packages are sent Monday - Friday via USPS, FedEx and or UPS. Orders typically ship the same day if received by 10am Central Time but may be delivered in as many as 2-3 workdays.

Standard delivery is made via USPS and normally takes 5-10 business days.

We pass through our customers a 2-3 business days shipping cost based on the weight and volume of the purchase made.

All items shipped to a IL address are subject to sales tax. 

All shipping address must be to a physical address. We cannot ship via FedEx or UPS to a PO Box.

For orders showing a PO BOX “ship to” address your order will ship via USPS and may incur delays.

Shipping costs are non-refundable for undelivered, unclaimed or returned packages, unless the error is our fault.

We are not responsible for damages incurred during shipping or for packages delivered to an incorrect address.

Orders shipped to countries other than the USA will be shipped United States Postal Service (USPS), regardless of the method chosen.

Fees charged may be greater than the amount shown on the label as they include the additional shipping fees for handling and paperwork.

Longer shipping times may apply. Tracking my not be available once package is outside the US border.

Any and all customs charges are the responsibility of the buyer and USPS shall charge any charges of duty, customs, brokerage or other fees associated with an international order separately.

Refusal of package will result in complete loss of purchase price, as items are not returned to us from countries outside the US.

For consumer protection, all orders are subject for review, including credit card authorization and address verification. As a result, on occasion there may be a slight delay in order processing; your patience is greatly appreciated.  

While Andean Gold LLC works to assure prompt shipment of your order, various factors can impact the carrier’s ability to deliver within the expected time frame, including: your location, weather, the carrier, holidays, and other unforeseen events including pandemics that may delay shipping time.

Once your package is out of our warehouse, we cannot be responsible for carrier delays, incorrect deliveries or lost packages. Andean Gold LLC will not be liable for any shipping delays by these carriers at any time.

Refunds for shipping, due to missed delivery dates will not be issued. Please double check both billing and ship to addresses prior to check out. We ship to the address exactly as provided which will show on your order confirmation.

We are happy to make changes to your shipping or billing address prior to shipping.

Once items have shipped a $15.00 change of address fee will apply if we are able to redirect your package.